About the DS3800HSCG
The GE High Level Isolator Board DS3800HSCG is designed for quick installation in the drive. The board features a modular connector on 1 end and retention levers on the other end. The GE High Level Isolator Board DS3800HSCG also is populated with 12 jumpers and 1 trimmer resistor. The board also is populated with 1 34-pin connector with retention levers and 1 programmable interrupt controller.
The GE High Level Isolator Board DS3800HSCG is prone to damage from static electricity. This is the case for all boards used in the drive. For this reason, standard safe practices must be followed when you pickup or otherwise handle the board. The board is shipped to you in a standard shipping carton. When you receive it peel off the shipping label affixed to the outside of the box. Read the model number and make sure it matches what you ordered.
Keep the shipping label for future use. If you call for service, it will shorten the call and enable the support individuals to give better service if you can give them the model and serial number of the board. That is, the more specific your information the more accurate will be the response to your call. Also have on hand any notes you have pertaining to the problem you are calling about. For example, what activity was taking place when the error first occurred? Or, what changes had you most recently made to the drive? Did you replace any other components before the problem began?