ProFace GP4000 Series: FAQs

An incomplete list of Proface GP4000 series FAQs. Let us know if you have other questions.

The Proface GP4000 Series. FAQs cover many of the HMIs in AX Control stock.
The Proface GP4000 Series from ProFace Xycom

Here at AX Control, we field a lot of questions about the Proface GP4000 series. This popular series of HMIs is easy to use, offers remote monitoring, and easily connects to PLCs, inverters, motion controllers, and other equipment. Most units support two protocol drivers at once; some can support up to four. Here are some of the most frequently received questions about the GP4000 series:

Standard vs. Modular GP4000

Q: What’s the difference between a standard and modular type GP4000?

A: The modular version of the GP4000 series (those marked as PFXGM instead of PFXGP) has the same display, power supply, resolution, and connection options.

However, the modular units are designed to mount with 22Φ round holes instead of a panel cutout. Additionally, the upper range of the operating temperature may be somewhat limited in modular models, dropping from an operating temperature range of 0-55 degrees Celcius in standard models to 0-50 C in modular. The modular unit may also have a limited application or backup memory.

GP4501TW from the Proface GP4000 series.
The GP4501TW from Proface Xycom. We sell many different GP4000 Series models.

Proface GP 4000 and USB Devices

Q: Can I extend the number of USB devices on my GP-4000 unit by using a USB hub?

A: Yes, but this can cause issues. If you try to connect two similar devices to the hub, the GP unit may have difficulty differentiating between them. For example, don’t try to use two USB barcode readers. Additionally, if the total power consumption of devices on your hub exceeds 500mA, you will need to add an external power supply to your hub to support those devices.

Screen Protection Sheets for Proface GP4000

Q: If I need a screen protection sheet for my unit, what size should I order?

A: The correct size varies, but typically is the same for an entire series. However, the GP-4401T and GP4401TW units require specialized sheets. AX Control typically does not carry these products, but screen protection is still available through the OEM.

GP-4100 modelsZc9DS3189mm x 42mm
GP-4200 modelsCA6-DFS4-0184.3mm by 65.6mm
GP-4300 modelsPFXZCBDS61127.2mm by 98.4mm
GP-4500 modelsPFXZCBDS101221.2mm by 168.4mm
GP-4600 modelsCA7-DFS12-01255.5mm by 194mm
GP-4401T/TWPFXZCBDS71/72160.7mm by 122.8mm/
161.4mm by 100.5mm
Screen protection sheets are still available through the OEM

Proface GP4000 Units with Ethernet Available

Q: Which models of the GP-4000 series are built with Ethernet on-board?

A: There are two monochrome and sixteen TFT color LCD GP4000 units available with Ethernet. These are:

Monochrome: GP4104G1D (monochrome green/orange/red with green/red LED) and GP4104W1D (monochrome green/orange/red with white/red LED). Both units have 3.4-inch displays with analog resistive film and use a DC24V power supply.

TFT Color LCD Options

PFXGM4201TAD
PFXGP4201TAD 		3.5 inch
display		Analog resistive
film display		DC24V
power supply
PFXGM4301TAD
PFXGP4301TADW
PFXGP4301TADW 		5.7 inch
display		Analog resistive
film display 		DC24V
power supply
PFXGP4401TAD
PFXGP4401WADW		7.0 inch
display		Analog resistive
film display 		DC24V
power supply
PFXGP4501TAD
PFXGP4501TADW		10.4 inch
display		Analog resistive
film display 		DC24V
power supply
PFXGP4501TMD 10.4 inch
display 		Matrix resistive film
display		 DC24V
power supply
PFXGP4501TAA 10.4 inch
display 		Analog resistive
film display 		AC100V
power supply
PFXGP4501TMA 10.4 inch
display 		Matrix resistive film
display 		AC100V
power supply
PFXGP4601TAD12.1 inch
display		Analog resistive
film display 		DC24V
power supply
PFXGP4601TMD 12.1 inch
display 		Matrix resistive film
display 		DC24V
power supply
PFXGP4601TAA 12.1 inch
display 		Analog resistive
film display 		AC100V
power supply
PFXGP4601TMA 12.1 inch
display 		Matrix resistive film
display 		AC100V
power supply

Replacing the GP4000 Built-in Battery

Q: Is the GP-4000 series built-in battery user-replaceable?

A: The units that have a primary built-in battery are user-replaceable. This includes:

GP-4301TPFXGP4301TAD
PFXGP4301TADC
GP-4303TPFXGP4303TAD
GP-4401TPFXGP4401TAD
GP-4401WWPFXGP4401WADW
GP-4501TPFXGP4501TAA
PFXGP4501TAAC
PFXGP4501TAD
PFXGP4501TADC
GP-4501TPFXGP4501TMD
PFXGP4501TMA
GP-4501TWPFXGP4501TADW
GP-4503TPFXGP4503TAD
GP-4601TPFXGP4601TAA
PFXGP4601TAAC
PFXGP4601TAD
PFXGP4601TADC
GP-4601TPFXGP4601TMA
PFXGP4601TMD
GP-4603TPFXGP4603TAD
Directions for battery replacement can be found in manuals or user guides.

Battery replacement should be completed in ten minutes or less after shutting off power to your GP unit. Follow all handling and user guidelines.

If you have other questions about your GP4000 series, reach out to our team at AX Control. We sell and support these and other ProFace devices.