Covid-19 and Business Operations Now

It’s safe to say Covid-19 and business operations don’t mix. As the world deals with this pandemic, many companies have moved their workforce to stay-at-home protocols, allowing employees the option to work virtually.   But most manufacturers are exempt from these mandates due to the nature of their business. In fact, as vast economic sectors stutter to a near-stop, the world is looking toward manufacturers to step up production and respond to the crisis with quick production of scarce and necessary items.  

The industry has answered this call.  In the last few weeks, additive manufacturers have begun producing ventilator parts, test swabs, and face shields even as whiskey manufacturing plants change over to making sanitizer.  Automotive manufacturers have even changed over some factory machinery so they can provide medical masks and other necessary equipment rather than making automotive parts or cars. 

As our industry deals with these unprecedented changing workplace and economic challenges, many are balancing several different concerns. This includes how to keep employees safe and how to continue meeting existing customer needs while also satisfying the needs of new customers.   How to maintain the economic stability and flexibility necessary for continued business operations while achieving those goals is also a goal. Manufacturers are simply trying to keep their doors open as demand for their products decreases or their supply chain becomes temporarily knotted. Trying to balance this with a temporary revenue loss can be challenging, especially while maintaining regular operations and staffing levels. What should you be doing in the short term as we all work our way through these issues? 

Covid-19 and Business Operations: Customer Outreach

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Cardboard is Everywhere These Days

A person buried under cardboard boxes.
The number of boxes can become overwhelming.

As we all adjust to new rules for social distancing in this new economy, the corrugated box industry has worked tirelessly to move necessary products safely from place to place. Not only do businesses rely on well-made cardboard packaging for the shipment of goods, but hospitals and pharmacies also receive essential products like masks and medicines in carefully packed shipments. Now, too, many individuals have turned to online venues to provide them with cleaning supplies, food, and paper goods, increasing the demand for cardboard shipping boxes.

How are boxes made?

Cardboard manufacturers use recycled or virgin paper to create a flute. That’s the name of the wave-shaped structure you see inside the walls of a cardboard box. Paper feeds through a corrugated roller machine to make the fluted cardboard. The roller machines use a similar technique previously used to add ruffles to hats. Many different kinds of flutes provide different levels of strength and cushioning to finished boxes. Boxes can have one or two layers of fluting.

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How Model T Thinking Shapes 21st-Century Manufacturing

21st-century manufacturing is based in 20th century tech like the Model T.  Tourists at Gettysburg in a Ford Model T.
“Tourists in a Ford Model T at the ‘Devil’s Den’ at Gettysburg Battlefield in Pennsylvania, c1910-1915” by crackdog is marked under CC PDM 1.0. To view the terms, visit https://creativecommons.org/publicdomain/mark/1.0/

One of the greatest challenges for any successful business is knowing when it’s time to change.  After all, conventional wisdom says “if it’s not broke, don’t fix it.”   But with 21st-century manufacturing technology changing at such a rapid pace, those who stand still will soon be left behind. 

The last time the world saw technological advancements at this pace, Henry Ford was just figuring out the assembly line.  By looking back at Ford’s adoption of the new technology of his time we may be able to learn how to properly read today’s technological trends. This knowledge will help prepare us for investing in AI and automation at the most advantageous time for our manufacturing, warehousing, and distribution systems.  

Leverage Automation

Sectional view of an early Ford Engine.  21st-century manufacturing built upon 20th century ideas.
“In the Ford Model T, the transmission, magneto, and engine were mounted together as a unit, all lubricated by the same oil” by The Henry Ford is licensed under CC BY-NC-SA 2.0

Henry Ford was not a newcomer to the car business when he began producing the Model T in 1908.  Before starting the Ford Motor Company, Henry worked for several other automotive companies where he contributed to the creation of the Quadricycle and the Ford 999. But he dreamed of a vehicle for ‘the great multitude,’  and so the Model T was born. 

Unfortunately,  the original Model T was still too expensive for most Americans.  When Ford began churning the cars out via assembly line, however, their price dropped significantly. 

In 1909, workers were using traditional methods to piece cars together. That year, a Model T cost $825. Production was under 11,000 units. But in 1916, three years after Ford started using assembly line production,  the Ford Motor Company produced over half a million Model Ts. Each one sold for $345.

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